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FREE STANDARD SHIPPING & RETURNS ON ALL U.S. ORDERS

FREE STANDARD SHIPPING & RETURNS ON ALL U.S. ORDERS

FAQ

WHAT IS TREND PAY?

Trend Pay is an exclusive online WOMEN’S boutique offering your favorite TRENDS AT AMAZING PRICES. WE MAKE SHOPPING FOR QUALITY MERCHANDISE accessible to EVERYONE WITH ANY BUDGET through our EXCLUSIVE payment program.

What is the Trend Pay payment program?

We offer an amazing payment option to our customers. flexible payments is a monthly payment plan used to pay off your order with NO interest and NO fees. It is not a layaway program; it’s an affordable method to obtain quality merchandise instantly. You can divide your purchase in to 2, 3, 4, or 5 monthly payments.

What is your return policy?

Returns must be made within 14 days from the purchase date for a full refund, exchange, or store credit. Items returned after 14 days will not be accepted. For more information please click here

How can I track my order?

To track your order, please visit USPS.com
and enter the tracking number from your shipping confirmation email.

Do you take telephone orders?

Trend Pay DOES accept orders via telephone. If you have any questions about any of our products, our customer service department is available to answer any questions.

When should I expect to receive credit for my return?

If you chose store credit as your refund option, you will be able to use your credit within 48 hours after we receive your return. If you choose for a full refund, the credit will be refunded to your account within 5-10 business days after we receive your return.

How do I update my account information?

To update your information, go to log-in to your account and click "Edit" under "Account Information". After you make your changes, click "Save" to activate changes.

What do I do if I forgot my password?

Don’t worry! if you forgot your password, you can click the forgot password link at the log-in page. Enter your email address and a new password will be e-mailed to you.

Free standard shipping & returns on all U.S. orders
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What is Trend Pay?


Why break the bank?

Make low monthly debit or credit card payments and it can be yours today.

Our payment program offers NO interest, and NO fees

Payments are not a layaway program since your item(s) are shipped upon first payment.


On the product page or in the shopping cart, select how many payments you would like to make. Once you place your order, we will bill your credit card for the first payment plus applicable tax and shipping costs. The balance is then automatically billed to your debit or credit card in equal monthly installments beginning 30 days after the original purchase date.