WHAT IS TREND PAY?
Trend Pay is an exclusive online WOMEN’S boutique offering your favorite TRENDS AT AMAZING PRICES. WE MAKE SHOPPING FOR QUALITY MERCHANDISE accessible to EVERYONE WITH ANY BUDGET through our EXCLUSIVE payment program.
What is the Trend Pay payment program?
We offer an amazing payment option to our customers. flexible payments is a monthly payment plan used to pay off your order with NO interest and NO fees. It is not a layaway program; it’s an affordable method to obtain quality merchandise instantly. You can divide your purchase in to 2, 3, 4, or 5 monthly payments.
What is your return policy?
Returns must be made within 30 days from the purchase date for a full refund, exchange, or store credit. Items returned after 30 days will not be accepted. For more information please click here
How can I track my order?
To track your order, please visit USPS.com
and enter the tracking number from your shipping confirmation email.
Do you take telephone orders?
Trend Pay DOES accept orders via telephone. If you have any questions about any of our products, our customer service department is available to answer any questions.
When should I expect to receive credit for my return?
If you chose store credit as your refund option, you will be able to use your credit within 48 hours after we receive your return. If you choose for a full refund, the credit will be refunded to your account within 5-10 business days after we receive your return.
How do I update my account information?
To update your information, go to log-in to your account and click "Edit" under "Account Information". After you make your changes, click "Save" to activate changes.
What do I do if I forgot my password?
Don’t worry! if you forgot your password, you can click the forgot password link at the log-in page. Enter your email address and a new password will be e-mailed to you.
How do I know that the designer merchandise is authentic and original?
Our designer products are purchased from a trusted supplier and are thoroughly inspected for authenticity.