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FREE STANDARD SHIPPING & RETURNS ON ALL U.S. ORDERS

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RETURNS

IT DIDN’T FIT? OR YOU JUST DIDN’T LIKE IT? NO WORRIES. OUR NO HASTLE RETURNS MAKE IT EASY FOR YOU TO BRING BACK THE ITEMS THAT JUST DIDN’T QUITE WORK OUT.

Return policy

Returns must be made within 30 days from the purchase date of your order for a full refund or Exchange. Items returned after 30 days will not be accepted. In order to process a return, you must register as a member, where you will be able to request a RMA (Return Merchandise Authorization) form.

Trend Pay only accepts returns on clothing, footwear, belts, fashion jewelry (excluding earrings), sunglasses. Items must be returned unworn, unwashed with tags attached and/or in original packaging (i.e. shoe boxes, dust bags, hangers, etc). Any items received worn, torn, broken, punctured, with missing tags, stained or washed will not be accepted.

Please consult with a postal representative for proper packaging of your return to ensure your item(s) make it safely. After we receive your return, you will be notified via email that your return has been processed. Please allow 5-10 business days for the credit to show up on your statement.

Returns + Exchanges

Get started on your return process by logging into your Trend Pay account with your email and password.

1. Go to My Account, click on “Return” next to the item(s) you wish to exchange/return.
2. Please indicate your reason for exchanging/returning your item(s) on the form.
3. Once you are approved, we will send you an RMA (Return Merchandise Authorization) form to your registered email.
4. Print the label and affix it to the outside of your return package. We are not responsible for any shipping expenses incurred for incorrect packaging.
5. Drop off your package at your nearest USPS location.

What is Trend Pay?


Why break the bank?

Make low monthly debit or credit card payments and it can be yours today.

Our payment program offers NO interest, and NO fees

Payments are not a layaway program since your item(s) are shipped upon first payment.


On the product page or in the shopping cart, select how many payments you would like to make. Once you place your order, we will bill your credit card for the first payment plus applicable tax and shipping costs. The balance is then automatically billed to your debit or credit card in equal monthly installments beginning 30 days after the original purchase date.