Orders typically ship the next business day. Orders placed Friday-Sunday will ship out Monday.
Please feel free to contact us with any questions.
We do our best to ensure the timely delivery of all orders. When selecting our free USPS 2-3 day Priority Mail, UPS Ground, or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated timeframe.
International Shipping Policy
For international orders, please allow 1-4 days for processing. You will receive your items within 7-14 business days thereafter. Some items may take up to 21 days to arrive based on location.
Once your order has been shipped, you will receive an e-mail with your tracking information. You can check the status of your order by logging into your account or inputting your tracking number at USPS.com
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, “duties and taxes unpaid”, and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Trend Pay.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
All prices listed on our site are in US dollars, and charged to your credit card in US dollars.
The bank that has issued your credit card determines the exact exchange rate that you will be charged, but in general it should match closely with the current rate.
(Please note that we do not make any guarantees or promises about what the current exchange rate is or what you will be charged by your bank as this is out of our control.)
We invite you to email us whenever you want! We’ll get back to you within 24 hours.CONTACT@TRENDPAY.COM